How SERVPRO® Mitigates a Residential Water Loss

7/18/2024 (Permalink)

When the unexpected happens, like a burst pipe flooding your home, having a reliable restoration service is crucial. Here is how SERVPRO®, a leader in the restoration industry, handles residential water losses.

Emergency Service Call

Late one evening, a client discovered their basement was flooded due to a burst pipe. They quickly looked up water mitigation companies and called our 24/7 service line. Within an hour, a team of professionals were able to arrive on site and assess the situation. Our technicians evaluated the extent of the damage using moisture detection equipment. This assessment is vital to understanding which areas are affected and identifies hidden moisture that could cause mold or structural issues.

Water extraction

Once the assessment is complete, the team begins extracting the standing water using pumps and industrial-grade wet/dry vacuums. The removal of standing water is essential to prevent further damage from occurring to other parts of the structure.

Drying & Dehumidification

When the water is removed, we will begin to set up air movers and dehumidifiers to dry the affected areas thoroughly. This equipment allows for a quick drying process and helps ensure that the moisture is eliminated.

Cleaning & Sanitizing

Water damage can leave behind contaminants and odors. We will use specialized clean solutions to sanitize the area along with air scrubbers to remove lingering smells depending on the type of water loss.

Final Inspection

When the job is near complete, technicians will conduct a final inspection to ensure the work has been properly carried out and on par with the high standards we set for ourselves. We will make sure that our client is satisfied with the mitigation work along with providing helpful tip to prevent future water damage.